Shipping policy

Shipping Policy

At ChicDomo, we are committed to delivering your home and lifestyle products efficiently and securely. Please review our shipping guidelines below to understand how we handle orders.

Shipping Method

We offer Standard Shipping for all orders. This service ensures reliable delivery with tracking provided for your convenience.

Processing Time

Orders are typically processed within 2-4 business days after payment confirmation. Processing may take longer during peak seasons or for large items.

Shipping Costs

Shipping fees are calculated based on product size, weight, and delivery location. The exact cost will be displayed at checkout before you complete your purchase. Note that we do not offer free shipping.

Delivery Timeframe

Once shipped, standard delivery takes 5-10 business days, depending on your location. You will receive a tracking number via email to monitor your shipment.

Order Tracking

After your order ships, we will email you a tracking link. If you have issues accessing tracking information, contact us at [email protected].

Shipping Restrictions

For large items like furniture, we may require a street-level address for delivery. PO boxes and APO/FPO addresses are not accepted for oversized products.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please email [email protected] within 7 days of delivery with details and photos (if applicable). We will assist you promptly.

Changes or Cancellations

To modify or cancel an order, contact us immediately at [email protected]. Changes are only possible if the order has not yet entered the shipping process.

For further questions, reach out to our support team at [email protected]. We are here to help!