Privacy policy

Privacy Policy

At ChicDomo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect data when you interact with our website and services. By using ChicDomo, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and improve our services. This includes:

  • Personal Information: Such as your name, email address, shipping address, and payment details when you make a purchase.
  • Technical Data: Including IP address, browser type, device information, and cookies to enhance website functionality.
  • Usage Data: Details of your interactions with our site, such as pages visited and products viewed.

2. How We Use Your Information

Your data is used for the following purposes:

  • To process orders, manage shipments, and provide customer support.
  • To personalize your experience and recommend products based on your preferences.
  • To communicate with you about orders, promotions, or updates via email (e.g., using [email protected]).
  • To analyze site performance and comply with legal obligations under regulations like GDPR and CCPA.

3. Data Storage and Security

We implement industry-standard measures to safeguard your data:

  • All personal information is stored on secure servers with encryption and access controls.
  • Payment details are handled by trusted third-party processors and are not retained on our systems.
  • Data is retained only as long as necessary for business or legal purposes.

4. Data Sharing and Disclosure

We do not sell your personal data. Information may be shared with:

  • Service providers (e.g., shipping carriers) solely to fulfill orders.
  • Legal authorities if required by law or to protect our rights.

5. Your Rights Under GDPR and CCPA

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.
  • Opt-out of data processing or object to certain uses.
  • Request data portability or restrict processing.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

6. Cookies and Tracking

We use cookies to improve site functionality. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this policy periodically. Continued use of ChicDomo constitutes acceptance of any changes.

8. Contact Us

For questions about this Privacy Policy, email us at [email protected].